Answer: Say thank you when someone has been kind to you.
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One of the best lessons I ever learned was when I did something illegal. I got caught and paid for it. At the time, I thought I was being a bit of a longhaired pirate. It even seemed the game. I thought I was being bold – but I was also being foolish. Some risks just aren’t worth it.
During the 1970s we were all a bit hippie. The mood was very much ‘us and them’. With all the other renegades, many of them now notable actors, writers, musicians and politicians, I’d gone on protest marches against Vietnam and being chased by the police, I’d waved banners and claimed up onto the plinth of Nelson’s column. It was fun to protest, but we also felt passionate about the Vietnam War. (I wish we protested harder against the war in Iraq.) Pirate radios were blasting the airways from off-shore. People were doing drugs by the wagonload. It was exciting.
My scam seemed a neat little trick that I convinced myself was practically legal. It started by accident in the spring of 1971. Virgin was known to selling cool, cut-price records and we had a large order from Belgium. If you exported records to Belgium, you didn’t have to pay tax on them; so I bought these tax-free records direct from the big record companies like EMI and hired a van to take them across the Channel on the ferry. My plan was to land in France and drive on to Belgium. I didn’t know that in France you had to pay tax, even if you were in transit on the way to somewhere else.
At Dover the customs people stamped my papers with the number of records I had. When I arrived in France, I was asked for proof that I wasn’t going to sell the records in France itself. I showed my order from Belgium and said I was just passing through France, but it did no good. The French said I had bonded stock and had to pay tax.
I was annoyed and upset because my intentions were honest and straightforward and it seemed to me that French customs was being very stuffy, so I argued about it and they wouldn’t budge. Since I didn’t want to pay tax, I had to return by ferry to Dover with all the records still in the van, angry that I had wasted my time and lost a good order. But on the drive back to London, it dawned on me that I now had a vanload of tax-free records. I even have a customs stamp to prove it. I thought I could still sell them by mail order or in the virgin shops and make about £5000 extra profit.
It was against the law, but I just thought I was bending the rules a bit and taking advantage of a situation that wasn’t of my making. After all, I had started out to do the right thing. At the time, Virgin owed the bank £15,000 and now it seemed as if luck, or fate, was helping us out. I had always got away with breaking rules and thought this was no different. I would have got away with it as well if I hadn’t been greedy. Instead of just selling that one vanload and being satisfied with the windfall, I made a total of four trips to France, pretending each time that the records were for export, and turned right around again as soon as I landed on French soil, before going through their customs. The last time, I didn’t even bother getting on the ferry. After I got my stamp from customs, I just drove in a circle in the port at Dover, in one gate and out the other, and headed home. I am sure that if I hadn’t been stopped I might have carried on. It was so easy. Only it wasn’t easy. I was being watched.
The real problem was that I was just small fry in a far bigger scam operated by much larger record chains who were doing what I’d stumbled into by accident, but they were doing it on a far wider and more cynical scale. I was only dealing with one vanload of the records we like and sold in on one existing shop in Oxford Street – though in all honesty, we were also going to put a few in the shop we were about to open in Liverpool. But the bigger operators had a more sophisticated system going and keep distributing right across the country. I got an anonymous tip-off at midnight when I was in bed, to say that we were to be raided first thing in the morning. I was shocked by this terrifying news and listened in a sick daze as the caller explained that all the records I bought for export from EMI had an invisible E stamped on them that you could only see under an ultraviolet sun lamps. Before he hung up, he said he was helping me because I had helped the suicidal friend of his through the Student advisory service.
We had one night to get rid of all the tax-free stock. I called Nik and Tony and rushed out to buy two sun lamps from an all-night chemist. We met up at our warehouse and started pulling records out of their sleeves and shining lamps at them. As large luminous Es stared up at us, we panicked and ran in and out of the warehouse, carrying piles of records to our van before driving through deserted streets not to hide them somewhere else, or destroy them, which would have been sane and sensible – but we actually put them in the racks of the Oxford Street shop. It made no sense whatsoever, but we had the deluded idea that Customs would only raid our warehouse and not bother with our shops. By the time six burly Customs officers, who looked as if they meant business, burst into the warehouse I had almost recovered from a panic of the previous night. Feeling rather clever, I hid a grin as they watched them search for the illegal records – we even helped them, earnestly taking records out of their sleeves and handing them over for inspection. I didn’t know that they were also raiding the shops. It was a huge shock when I was arrested, driven down to Dover and thrown into prison.
I couldn’t believe it. I thought that only criminals were banged up. But, alone and that bleak cell lit by the unrelenting glare of a single bright lightbulb, it slowly dawned on me that I wasn’t a hippie pirate. This wasn’t a game. And I was a criminal. My headmaster’s words came back to me. When I left school, aged 16, he had said, ‘Branson, I predict that you will either go to prison or become a millionaire.’
I wasn’t a millionaire – but I was in prison. My parents had always drummed into me that all we had in life was our good name. You could be rich, but if people didn’t trust you, it counted for nothing. I lay on a bare plastic mattress with just an old blanket and vowed that I would never do anything like this again. I would spend the rest of my life doing the right thing.
In the morning, Mum came to the court to support me. I had no money for a lawyer and applied for legal aid. The judge told me if I asked for legal aid I wouldn’t get bail, which he set at a whopping £30,000. I didn’t have that kind of money. I had the Manor, but it was still mortgaged, so Mum put up her home as security. Her trust in me was almost more than I could bear. She looked at me across the court and we both started to cry.
I will always remember her words on the train back to London. ‘I know you’ve learnt a lesson, Ricky. Don’t cry over spilt milk. We’ve got to get on and deal with this head on.’
Instead of going to court, customs agreed to settle the case by fining me a sum equal to three times my illegal profit. It came to a massive £45,000, but they said I could pay it at back at the rate of £15,000 each year. It seemed a scary prospect to find but I wasn’t angry. I had shown the law no respect and deserved to pay. Not doing anything illegal had been my watchword ever seen.
My way of restoring my own respect was to pay back every penny without moaning. In fact, I gained. Once again, with my back against the wall, my goal became to make a lot of money – but legally. We worked like crazy, opening new Virgin Records shops and thinking up good ideas to expand.
Ever since then, when I am asked how far I am prepared to go in achieving my aims, my answer is the same. I make it a priority not to break the law and I check all the time that I’m not.
Your reputation is everything. If you’re starting in business and ask me if I have a lesson for you, I’d say, ‘Be fair in all your dealings. Don’t cheat – but aim to win.’ This rule should extend to your private life. My motto is, ‘Never do anything if you can’t sleep at night.’ It’s a good rule to follow.
(from Let’s not Screw It, Let’s Just Do It by Richard Branson p 109-113)
Learn and consider the secrets of domestic violence as you follow Leslie from the Ivy League through a violent relationship, reaching the power to break the secrecy and silence, and as she recovers a healthy future. Leslie Morgan Steiner’s memoir about surviving domestic violence, Crazy Love, was a New York Times bestseller, People Pick, and Book of the Week for The Week magazine.
“Forgive yourself before you die. Then forgive others.”
. . .
“Mitch,” he said, returning to the subject of forgiveness. “There is no point in keeping vengeance or stubbornness. These things” – he sighed – “these things I so regret in my life. Pride. Vanity. Why do we do the things we do?”
The importance of forgiving was my question. I had seen those movies where the patriarch of the family is on his deathbed and he calls for his estranged son so that he can make peace before he goes. I wondered if Morrie had any of that inside him, a sudden need to say “I’m sorry” before he died?
Morrie nodded. “Do you see that sculpture?” He tilted his head towards a bust that sat high on a shelf against the far wall of his office. I had never really noticed it before. Cast in bronze, it was the face of a man in his early 40s, wearing a neck tie, a tuft of hair falling across his forehead.
“That’s me,” Murray said. “A friend of mine sculpted that maybe thirty years ago. His name was Norman. We used to spend so much time together. We went swimming. We took ridess to New York. He had me over to his house in Cambridge, and he sculpted that bust of me down in his basement. It took several weeks to do it, but he really wanted to get it right.”
I studied the face. How strange to see a three-dimensional Morrie, so healthy, so young, watching over us as we spoke. Even in bronze, he had a whimsical look, and I thought his friend had sculpted a little spirit as well.
“Well, here is the sad part of the story,” Murray said. “Norman and his wife moved away to Chicago. A little while later, my wife, Charlotte, had to have a pretty serious operation. Norman and his wife never got in touch with us. I know they knew about it. Charlotte and I were very hurt because they never called to see how she was. So we dropped the relationship.
“Over the years, I met Norman a few times and he always tried to reconcile, but I didn’t accept it. I wasn’t satisfied with his explanation. I was prideful. I shrugged him off.”
His voice choked.
“Mitch . . . a few years ago . . . he died of cancer. I feel so sad. I never got to see him. I never got to forgive. It pains me now so much . . .”
He was crying again, a soft and quiet cry, and because his head was back, the tears rolled off the side of his face before they reached his lips.
Sorry, I said.
“Don’t be,” he whispered. “Tears are okay.”
I continued rubbing lotion into his lifeless toes. He wept for a few minutes, alone with his memories.
“It’s not just other people we need to forgive, Mitch,” he finally whispered. “We also need to forgive ourselves.”
Ourselves?
“Yes. For all the things we didn’t do. All the things we should have done. You can’t get stuck on the regrets of what should have happened. That doesn’t help you when you get to where I am.
“I always wished I had done more with my work; I wish I had written more books. I used to beat myself up over it. Now I see that never did any good. Make peace. You need to make peace with yourself and everyone around you.”
He leaned over and dabbed at the tears with the tissue. Morrie flicked his eyes open and close. His breathing was audible, like a light snore.
“Forgive yourself. Forgive others. Don’t wait, Mitch. Not everyone gets the time I’m getting. Not everyone is as lucky.”
(from Tuesdays with Morrie by Mitch Albom, p 164-167)
Interviewer: You say that we regret not doing something more than something we did. What do you regret not doing – and doing?
Dan Gilbert: I regret not looking after my health a bit better back when it was easy to do. The guy who had my body before me wasn’t all that nice to it.
(from Stumbling on Happiness by Daniel Gilbert, p 7 in the P.S. section)
http://www.youtube.com/watch?v=BG2kq-4dM98
Dear Me,
I’m writing to you from the year 2010, when I have reached the totally ridiculous age of sixty-two, in order to give you a piece of advice. It’s simple, really, just five words: stay away from recreational drugs. You’ve got a lot of talent, and you’re going to make a lot of people happy with your stories, but – unfortunate but true – you are also a junkie waiting to happen. If you don’t see this letter and change the future, at least 10 good years of your life – from age 30 to 40 – are going to be a kind of dark eclipse where you disappoint a lot of people and fail to enjoy your own success. You will also come close to dying on several occasions. Do yourself a favor and enjoy a brighter, more productive world. Remember that, like love, resistance to temptation makes the heart growth stronger.
Stay clean.
Best regards,
Stephen King
(from Letters to Sixteen-Year-Old Me by dearme.org)
- I regret not trusting my gut about the person I was with. Because I was blinded by love and in too deep, I ignored a huge character flaw.
- Blind to obvious personal flaws: Unwilling to admit something obvious afraid that it will end the relationship.
- I regret not talking about our issues because I was too afraid to face the truth that we weren’t compatible/good for each other, resulting in years of being in a bad relationship.
- Not to talk about problems: I put all problems aside whenever we meet. When I’m brave enough to talk about them, it always turn into a fight. It serves a good sign that it’s not gonna work.
- I regret the communication gap. Trying to avoid the issues and expecting other to understand.
- I regret my failure to share my feelings more openly, even if they are hurt feelings…
- I regret not listening to her advice and getting relationship therapy. Relationship therapy is not an admission of defeat, nor is it a bandaid, nor the final throes of a dying love. It’s prudent maintenance of a healthy relationship and a commitment to lasting love.
- I regret my complacency in assuming that just because the relationship was there yesterday, it would be there tomorrow.
- I regret that I only showed her affection privately, but made jokes about our relationship publicly.
- I regret not moving on sooner from relationships that were not growing. Trust me, you know pretty quick.
- I regret not getting out of relationships sooner. I typically stayed in relationships for a year or so when I was younger, even though some part of me knew the person I was with was not a person I was in love with. I tended to confuse familiarity with love…or I feared being alone.
- I regret letting myself and my partners assume that our relationship is my highest priority and should not be allowed to die.
- I regret being stubborn and not compromising when it didn’t matter.
- I regret to be blindly in love, ignoring the truth and living in own “dreamland”.
- I regret my failure to be more accommodating to my partner….
- I regret my failure to take seriously the possibility that I might actually hurt my partner’s feelings…
- I regret putting work over relationships.
- I would have held off on letting my son buy an xbox.
- I am sorry I allowed them to have TV’s and telephones in their bedrooms. They never came out of their bedrooms after that!
- I would not let problems fester. Both of my children, 13 and 11 are significantly overweight (in excess of 50 pounds each). This situation developed with my son almost from birth. As he got older, he naturally developed sedentary habits and we didn’t live in a neighborhood with enough peers to draw him outside into running around the way I did as a boy. The extra weight has deprived him of a normal childhood. Although he enjoys hitting a baseball and catching a football, he hasn’t wanted to play team sports because, at 190 pounds, he can not keep up.My daughter participates in musical theatre and some of the other parents whose children are skinny dancers can barely contain their contempt for her weight. It isn’t that I care what they think–they can go to hell for all I care–but the fact is musical theater is an extremely body-conscious subculture. There are only 1/10 or 1/100 number of good roles for heavier people as there are for pretty, fit ones.Today I take the kids to the gym every day and we work on treadmills and ellipticals for an hour at a time. We are a month into the process and I full expect to continue for 12-18 months to get them down to normal weights. It is a sacrifice for me, but it had to happen and I only have myself to blame for letting it go this far.
- For the first seven years of parenthood I worked in a job that felt like my equivalent of a startup environment: lots of late nights working at my computer, lots of furious typing into the blackberry at all hours. I’m ashamed to think of how many times my kids failed at dragging me away from a screen.
- My son is 15. I would definitely have let him fail more and fail earlier. Because in the end it’s not what we do for our kids it’s what we teach them to do for themselves. I’m still getting better at allowing him to fail but I should have started much earlier.For example, “Oh, you forgot your homework at home? Oh well, guess you’ll remember it next time.” “You forgot to pack your medicine for the hiking trip? Guess you won’t be going.”
- I’d would have worked harder to successfully breastfeed my oldest two sons.
I am afraid that in the fixed mindset, I was also a culprit. I don’t think I put people down, but when you need validation, you use people for it. One time, when I was a graduate student, I was taking the train to New York and sat next to a very nice businessman. In my opinion, we chatted back and forth pleasantly through the hour-and-a-half journey, but at the end he said to me, “Thank you for telling me all about yourself.” It really hit me. He was the dream validator – handsome, intelligent, successful. And that’s what I had used himfor. I had shown no interest in him as a person, only in him as a mirror of my excellent. Luckily for me, what he mirrored back was a far more valuable lesson.
(From Mindset: The New Psychology of Success by Carol Dweck, p 162)
In a nutshell here’s what Logan suggests for undoing a promise, pledge or agreement:
In the article, Logan gives an excellent example of how to word this promise-retraction strategy in action. Here’s my understanding of the essential structure:
I promised not to [XXXXXXXXX] under any circumstances. I did so because I believed then, and do now, that [state belief].
Because of [state change in circumstances], I now believe that [XXXX] is in conflict with my [state original pledge]. While I still believe [XXXX] is a bad idea, I need to be able to [XXXX] without the limitations imposed on me by the [promise I’ve made]. In the end, the best decision may be to not [XXXX], but I cannot in good faith [carry out my duties] with the [promise to XXXX] constraining my actions. Therefore, I am revoking the pledge I made to [XXXX]. While I am no longer bound by the pledge, I remain committed to doing my best for [you, the company, etc.]. I now make a much more important pledge: to make the best possible decisions for [ you, the people I serve, and for the future generations of our country,company, etc.] no matter the political cost to me.
Please read the article for all the details.
In this interview with Phil Donahue back in the 1980s, Ayn Rand, author of Atlas Shrugged and The Fountainhead, would have probably described herself as “confident”, but for many of us watching her, she comes across as just plain arrogant. Watching her in these videos, especially when she answers questions from the audience, might be a wake-up call to anyone who worries they might rub others up the wrong way with their superior, arrogant delivery style!
1. Click on the following blog post to read over a hundred forgiveness letters, submitted by readers of the article. Remember, you don’t need to send the forgiveness letter; just writing it with a genuine forgiving spirit is enough.
Inspired by reading all these forgiveness letters, I decided I would shoot one off myself. It only took a couple of minutes. I then put it in an envelope, sealed it up, and threw it in the bin! I now feel free of any resentment (at least for the time being!) Forgiveness letters are clever!
1. An excellent, up-to-date article that includes lots of practical exercises for children and adults:
by Melinda Beck , November 23, 2010, The Wall Street Journal Health Journal.
I would like to take this time to thank you for all that you do on a daily basis and have
been doing my whole life….I am so thankful that I get to drive in with you [to school]
everyday and that you listen and care about the things going on in our lives. I also
want to thank you for all the work you do for our church. Every week you work to
provide a great lineup of worship that allows everyone to enter in and glorify God
every Sunday….I thank you for being there whenever I need you. I thank you that
when the world is against me that you stand up for me and you are my voice when I
can’t speak for myself. I thank you for caring about my life and wanting to be
involved. I thank you for the words of encouragement and hugs of love that get me
through every storm. I thank you for sitting through countless games in the cold and
rain and still having the energy to make dinner and all the things you do. I thank you
for raising me in a Christian home where I have learned who God was and how to
serve him….I am so blessed to have you as my mommy and I have no idea what I
would have done without you. I love you a million hugs and kisses.(this letter is from a scientific paper entitled Gratitude in Adolescence: An Understudied Virtue by
Jeffrey J. Froh and Giacomo Bono.)
“If you want others to be happy, practice compassion.
If you want to be happy, practice compassion.” – Dalai Lama
I believe compassion to be one of the few things we can practice that will bring immediate and long-term happiness to our lives. I’m not talking about the short-term gratification of pleasures like sex, drugs or gambling (though I’m not knocking them), but something that will bring true and lasting happiness. The kind that sticks.
Meditate upon it in the morning, think about it when you interact with others, and reflect on it at night. In this way, it becomes a part of your life. Or as the Dalai Lama also said, “This is my simple religion. There is no need for temples; no need for complicated philosophy. Our own brain, our own heart is our temple; the philosophy is kindness.”
Let’s use the Wikipedia definition of Compassion:
Compassion is an emotion that is a sense of shared suffering, most often combined with a desire to alleviate or reduce the suffering of another; to show special kindness to those who suffer. Compassion essentially arises through empathy, and is often characterized through actions, wherein a person acting with compassion will seek to aid those they feel compassionate for.
Compassionate acts are generally considered those which take into account the suffering of others and attempt to alleviate that suffering as if it were one’s own. In this sense, the various forms of the Golden Rule are clearly based on the concept of compassion.
Compassion differs from other forms of helpful or humane behavior in that its focus is primarily on the alleviation of suffering.
Why develop compassion in your life? Well, there are scientific studies that suggest there are physical benefits to practicing compassion — people who practice it produce 100 percent more DHEA, which is a hormone that counteracts the aging process, and 23 percent less cortisol — the “stress hormone.”
But there are other benefits as well, and these are emotional and spiritual. The main benefit is that it helps you to be more happy, and brings others around you to be more happy. If we agree that it is a common aim of each of us to strive to be happy, then compassion is one of the main tools for achieving that happiness. It is therefore of utmost importance that we cultivate compassion in our lives and practice compassion every day.
How do we do that? This guide contains 7 different practices that you can try out and perhaps incorporate into your every day life.
These compassionate practices can be done anywhere, any time. At work, at home, on the road, while traveling, while at a store, while at the home of a friend or family member. By sandwiching your day with a morning and evening ritual, you can frame your day properly, in an attitude of trying to practice compassion and develop it within yourself. And with practice, you can begin to do it throughout the day, and throughout your lifetime.
This, above all, with bring happiness to your life and to those around you.
“My message is the practice of compassion, love and kindness.
These things are very useful in our daily life, and also for the whole of human society these practices can be very important.” – Dalai Lama
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